Shipping policy
🚚 Shipping Policy
📍 Delivery Area
We currently ship to addresses within the United Kingdom only.
📦 Processing Time
All orders are processed and dispatched within 1–2 business days (Monday to Friday).
Please allow additional time during peak periods such as holidays or sales.
🚛 Shipping Options
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery (Royal Mail 2nd Class / Tracked 48) | 2–4 business days | £3.50 |
| Express Delivery (Royal Mail 1st Class / Tracked 24) | 1–2 business days | £4.95 |
| Free Shipping | Orders over £40 | FREE |
Tracking is included with all orders unless otherwise noted.
🕐 Delivery Estimates
While we do our best to ensure timely delivery, please understand that delays may occasionally occur due to Royal Mail or seasonal volume.
📦 Packaging
We use eco-friendly packaging materials wherever possible. Products are carefully packed to ensure they arrive in perfect condition.
❓ Missed or Lost Deliveries
If your parcel hasn’t arrived within 7 business days, please contact us at purewhispershop@gmail.com with your order number.
We’ll be happy to help resolve the issue quickly.
📫 Local Pickup
We currently do not offer local pickup, but we hope to in the future!
✉️ Questions?
If you have any questions about shipping or need help with your order, feel free to reach out to us at:
📧 purewhispershop@gmail.com